Today's customer has less and less time for shopping. The vast majority consider shopping a chore—and a stressful one at that—so they place a huge premium on convenience. Is your store me...
Did you know that the simple act of communicating can make a big difference to your store’s bottom line? Communicating effectively with your employees will strengthen key relationships an...
Key management and operations strategies from "40 Tips for Music Professionals 40 and Under"—a NAMM U session presented at The NAMM Show 2013. The session was hosted by Ryan West (picture...
The NAMM Show and Summer NAMM are always fun times to see new products, meet new people and catch up with old friends. But as retailers, we need to make sure we're getting the most out of...
To attract customers, your store should be filled with cool products that customers want and need. But finding out what customers want can be daunting. Over the years, I've learned to ask...
Do you find yourself saying, "I have too many things to do to worry about being productive"? The good news is managing your time is easier than you think. A few simple online tools will h...
Does your company handle purchasing as a team? Are the voices of your sales and support staff heard before you place purchase orders? Obviously, a purchasing director or manager needs to ...
Social media. Smartphones. Tablets. Internet access everywhere, all the time. There's a point when technology shifts from being a trend to becoming a disruption in daily business. Yet ano...
Joe Lamond, NAMM President/CEO, with Chip Averwater, Amro Music Stores Chairman and Author, Retail Truths: The Unconventional Wisdom of Retailing
How are the changes in the music retail i...
Based on Joe Calloway's best-selling book of the same name, Becoming a Category of One is an exciting session about what creates market leaders in today's hyper-competitive marketplace. W...
Donovan Bankhead is back with his brilliant session from Nashville that got rave reviews from attendees! His organization methods are a must-try, especially in our music products industry...
Is your store over-inventoried with too much of last year’s “hot product”? Do you know what emerging trends will determine this year’s “must-have” products? How can you forecast the “new ...
