Want to optimize your business’ performance and set it up for future growth? This requires a 360-degree approach. In this short and powerful session, Todd Spencer shares a simple framewor...
How are the industry’s savviest young business leaders navigating the pandemic? Join NAMM Young Professionals (YP) for this session, and find out as they share their hard-won strategies, ...
Want to boost your online sales? Introduce more customers to your products and services? Then don’t miss this exciting session from Glenn Haworth of Haworth Guitars. He shares proven keys...
Major online retailers spend millions on building cutting-edge tools to increase visibility and decrease shopping cart abandonment. They optimize every part of the customer journey and su...
Ohio’s Royalton Music Center recently redesigned its showroom and lesson studios, and in this walk-through, owner Lauren Haas Amanfoh discusses how she created the store’s forward-thinkin...
In this special interview for NAMM Believe in Music, Betty Heywood, NAMM’s director of international affairs, sits down (virtually) with powerhouse indie retailer and NAMM’s 2018 Dealer o...
In this age of disruption, music businesses with the willingness, courage and capacity to reinvent open themselves up to endless opportunities. But what does it take? How do you confront ...
Statistics show that email marketing is, on average, up to 40 times more effective than social media when it comes to reaching customers. In this session, Ayana Webb, founder of The Music...
Two years ago, Amro Music sought to revolutionize its customer experience for the next decade. Since then, customers have taken notice—even the company’s positive online reviews have incr...
Few know what must be done to adapt to new COVID-era realities like Bob Phibbs, an internationally recognized business strategist, customer service and marketing expert, and the previous ...
There’s no question that 2020 was a roller-coaster year. For many, it brought about unprecedented challenges, and for those willing to take a risk, it also created unique opportunities. O...
Do you want to increase your software sales using the XCHANGE platform? Then discover best practices directly from XCHANGE President Ray Williams. In this video, he shares power tips for ...